Privacy policy

Last Updated: August 18, 2026

1. Introduction

At Boxeo TM, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website (the "Site").

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. How We Use Your Personal Information

We use the information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

4. Third-Party Services & Payment Processing

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Payment Processing: We process payments through Shopify Payments or PayPal. By using our services, you acknowledge that your payment information is shared with these third-party service providers to facilitate the transaction. We recommend that you review the Shopify Privacy Policy or PayPal Privacy Policy  to understand how they handle your financial data directly.

5. Cookies

We use cookies to optimize your experience, analyze site traffic, and support marketing efforts. By continuing to browse our site, you consent to our use of cookies in accordance with this policy.

6. International Data Transfer & Processing

Our website is powered by Shopify, a global e-commerce platform. When you provide personal information to us, that data is processed and hosted on Shopify’s servers, which are primarily located in the United States and other regions where Shopify operates. By using our Site and making a purchase, you acknowledge and consent to the transfer, storage, and processing of your personal information outside of your country of residence, including to the United States. We ensure that our service providers (such as Shopify) adhere to high standards of data security, though you acknowledge that the laws governing data protection in these jurisdictions may differ from those in your home country.

7. Your Rights (ARCO Rights)

In accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the following rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.

  • Rectification: The right to request that we correct any inaccurate or incomplete personal data.

  • Cancellation: The right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.

  • Opposition: The right to object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us at sales@boxeotorresmedina.com

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

9. Security

We implement industry-standard security measures (SSL/TLS) to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Governing Law & Jurisdiction

This Privacy Policy and any disputes arising out of or in connection with the use of our Site shall be governed by and construed in accordance with the laws of the Estados Unidos Mexicanos. Any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the courts located in Querétaro, México. By using this Site, you irrevocably consent to the exclusive jurisdiction of the courts in Querétaro, México.

11. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@boxeotorresmedina.com.